An Emotional Connection Matters More Than Customer Satisfaction
“the most effective way to maximize customer value is to move beyond mere customer satisfaction and connect with customers at an Emotional Level”
– Harvard Business Review, August 2016
Your Brand Must Inspire The Right Emotions:
big agency strategies for small business™
brand identity design and marketing partners to growing brands and nonprofits
CLARITY TO ACT™
Clarity is a Competitive Advantage
Strategic branding will transform your business. Branding blind will cost your business. We equip business owners and leaders with the clarity needed to take bold action, compete, achieve targeted results and become a market leader.
Distinguishing Your Brand
There are key assets to define in your Brand Identity. We define and develop these crucial components that give rise to impeccable branding, messaging and marketing that emotionally resonates with your market, drives sales and propels your business impact.
Exceptional Experiences That Matter More
Every interaction is an experience touchpoint, and an opportunity. We design memorable moments for your audiences that transcend the norm and deliver wow. Our engagement strategies span all experiences from sales through service. Be better, matter more, we say.
What Our Clients Are Saying
Our Third Year Together
Our first engagement was an Inspire Fire workshop, and we never stopped. They quickly elevated our visual identity, while we rebranded, strategically, from the ground up. Our work with Brandscape is cutting-edge. As a result, we are now positioned to soar, and to lead progress on a much bigger scale. I cherish our partnership. We trust them with our brand, and our future.
– Lorry Leigh Belhumeur, PhD, CEO • Western Youth Services
Turned Our Strategy Upside Down
We needed a brand expert to help us better communicate our impact, enable us to secure larger contracts in order to scale. Brandscape was incredible with our rebrand. They are extremely professional, responsive, generous, and bring very high-level thinking to the process. We felt supported and cared for all the way.
– Elvira Beracochea, MD, MPH, CEO • Realizing Global Health
The Best Small Business Brand Agency, Hands Down
Big agency strategies for small business is their tagline, and that’s the truth. Kerri and her team have scaled very high-level and high-cost processes down to attainable levels. Strategic branding is a must have to grow and expand. We are lucky to have her.
– Donna Cravotta, CEO • Social Sage PR
They Held Me To My Biggest Vision
Kerri helped us navigate through the very deep waters of Identity. My defining, declaring, and owning my brand value are essential processes that can’t be stepped over. It laid the foundation for me to transform, reposition, and become an authority in our industry.
– Yasmin Nguyen, CEO • Vibrance Global
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